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Refund Policy

                                       Return and Refund Policy for LuxoraHomeDecor.com.pk:


**No Return Policy & Exchange Policy:**
We regret to inform you that we do not accept returns or exchanges on any products purchased from LuxoraHomeDecor.com.pk.


**Damaged Product Complaint:**
In the event that you receive a damaged product, please notify us immediately by sending an email to sawerasaweraakhtar@gmail.com or contacting us via WhatsApp at +92 3217016065. We must receive your complaint within 24 hours of receiving the damaged product; otherwise, we will not accept any claims.

**Replacement for Damaged, Wrong, or Faulty Items:**
If the item you receive is damaged, incorrect, or faulty, we will gladly replace it at no additional cost to you. Please reach out to us with your concern, providing relevant details and supporting evidence, within 24 hours of receiving the product.

**No Refunds on Sale Items:**
Please note that no refunds will be issued for items purchased on sale. All sale item purchases are considered final, and no returns or exchanges will be accepted.

**Dispute Resolution:**
If you encounter any issues or wish to raise a dispute regarding your purchase, kindly contact us via email at  sawerasaweraakhtar@gmail.com, call us at +92 3217016065, or message us on WhatsApp within 24 hours after receiving your order. We will thoroughly analyze each dispute on an individual basis, aiming to reach a fair resolution for both parties involved.


LuxoraHomeDecor.com.pk reserves the right to amend or update this Return and Refund Policy at any time without prior notice. It is recommended to review this policy periodically for any changes.

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